Data Deletion Instructions
How to request permanent deletion of your data from CleverAI
Important: This action is permanent
Once your data is deleted, it cannot be recovered. Please review this page carefully before proceeding.
What Data Will Be Deleted?
- Account Information: Your name, email, phone number, business details
- Message History: All messages sent and received through our platform
- Customer Data: Contact information of your customers stored in our system
- Product Catalog: Your product listings and inventory data
- Meta Integration Data: Facebook/Instagram tokens, WhatsApp credentials
How to Request Data Deletion
Email Request Method
Send an email from your registered account email address to:
privacy@clever.co.ke
Include in your email:
- Your full name
- Your registered email address
- Your business name
- Confirmation statement: "I understand this action is permanent"
Deletion Process Timeline
Within 24 Hours
Acknowledgement of your deletion request sent via email.
Within 7 Days
Active data permanently deleted from our production servers.
Within 90 Days
Data completely purged from all encrypted backup systems.
Revoking Meta Platform Access
To manually remove CleverAI's access from your Facebook or Instagram accounts:
- Go to Facebook Settings → Business Integrations
- Find CleverAI in the list of connected apps
- Click Remove or Revoke Access
Data Protection Officer
Email: privacy@clever.co.ke
Phone: +254 728 443 468
Response Time: Within 72 hours